Warranty

Warranty Terms

Thank you for purchasing the Smokpub electric smoker! We offer a limited six-month warranty on all original products. This warranty covers hardware and software defects for products purchased directly from us. We are not responsible for any other losses caused by product defects.

Warranty Period:

  • The warranty is valid for six months from the date of purchase.
  • The warranty covers issues that arise from normal use.
  • Repairs during the warranty period are free of charge.

Warranty Exceptions

This warranty does not cover the following situations:

  • Physical damage, such as drops, crushing, or deformation.
  • Malfunctions or damage due to improper use, storage, maintenance, or operation not in accordance with the user manual.
  • Damage caused by unauthorized installation, repairs, modifications, or disassembly.

If the Smokpub is damaged or becomes unusable due to any of the above reasons, a cost-based repair fee will apply.

 

Disclaimer

Safety Notice
Please ensure your safety by carefully reading and following all safety instructions before using our product. While Smokpub products are designed with top-quality materials and attention to safety, we are not responsible for any injuries caused to you or others from the use of our products. We strongly encourage you to read and follow all safety instructions and use the equipment responsibly with safety in mind.

If you have any questions or concerns, please feel free to contact us at sale@smokpub.com.